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Floom integration

Zendesk

Connect Zendesk to Floom so AI workers can use it when they run jobs for your company. Zendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement.

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Auth
OAuth
Actions
452
Triggers
2

What Floom workers can do with Zendesk

Workers use connected tools during scheduled runs, webhook runs, or manual runs. A Zendesk connection can become part of a worker that researches, drafts, updates records, routes work, or prepares an approval for a teammate.

Floom keeps the worker, run history, outputs, tool calls, and approvals on the record. Side-effecting work can pause for review before anything ships.

Useful for

  • Scheduled AI workers that need Zendesk context.
  • Approval-gated updates before writing back to tools.
  • Running the same workflow from the dashboard, REST API, CLI, or MCP.

Categories

CRMCustomer Support