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Floom integration

Zoho Desk

Connect Zoho Desk to Floom so AI workers can use it when they run jobs for your company. Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions.

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What Floom workers can do with Zoho Desk

Workers use connected tools during scheduled runs, webhook runs, or manual runs. A Zoho Desk connection can become part of a worker that researches, drafts, updates records, routes work, or prepares an approval for a teammate.

Floom keeps the worker, run history, outputs, tool calls, and approvals on the record. Side-effecting work can pause for review before anything ships.

Useful for

  • Scheduled AI workers that need Zoho Desk context.
  • Approval-gated updates before writing back to tools.
  • Running the same workflow from the dashboard, REST API, CLI, or MCP.

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CRMCustomer Support